Customer Service

"IF WE GET IT WRONG, PLEASE, PLEASE LET US KNOW SO WE CAN LEARN"

  • With a team of 60 and renting to over 5000 tenants every year from over 1000 landlords
    we can sometimes get it wrong.
  • When we do get it wrong please tell us.
  • We guarantee all complaints will be dealt with directly by the management team with an
    initial response within 48 hours.

Andrew Black
Director

 

Read our Customer Service Charter